Network Maintenance Notification
Summary of Maintenance:
The rack switch that provides network connectivity to the servers will be rebooted in order to provide a firmware upgrade. This upgrade is essential to providing continued performance and reliability to your server’s network connection. Best practice and procedures will be employed throughout the maintenance and we would like to ensure that all relevant clients are aware of the activity.
Customer Impact:
During this maintenance you will notice a brief interruption while the network rack switch reboots. This interruption should last no longer than three to five minutes in order for your server to regain connectivity. All data and customer services will remain active, however the network will be unreachable during this time.
If you have any questions or concerns about this maintenance notification, please open a support ticket with Bitwik Support in the Bitwik Client Portal (https://billing.bitwik.com) and a Bitwik Support Member will assist you promptly.
We apologize in advance for any inconvenience this may cause.
Thank You,
Bitwik Support
Tags: firmware upgrade, network maintenance, rack switch
This entry was posted on Tuesday, September 22nd, 2009 at 8:56 PM and is filed under Announcements. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.